Ratings & Reviews

Overall Rating

4(40 reviews)95% of customers recommend this property

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Resident Reviews

Love where I Livesubmitted by Linda B. - |Recommended: YesI have been a resident here for 7 going on 8 years. The maintenance is AWESOME They're polite and have always been able to fix what I've needed. I had a leak in the ceiling, they came, re-caulked my tub and fixed the ceiling in the living room that day. No mess, nothing. They've also been very respectful to be careful that I have a cat. After living here for a few years my kitchen and bathroom floors were I'd say a bit dated and no longer could be kept clean because of adhesive. They replaced my floors with a dark wood flooring. It's gorgeous. The pool in the summer is AMAZING I do wish they would open a bit earlier to allow adults in before the school year ends. The grounds are kept by landscapers, so it's well maintained. In the winter the maintenance throws salt all the way up your steps for safety. The town homes are spacious and cozy. I really enjoy where I live
Nice safe place to live but be ready for a minimum of 50 rent increase every yearsubmitted by Maxwell I. - |Recommended: Yessafe, QUIET AND NICE but rent goes up every year by quite a bit...even if its low in your first year of residence
Best apartment complex for this areasubmitted by Olivia L. - |Recommended: YesThe phase II section of the pointe is not too crowded and the apartments have a home like feel to them. I've never experienced a maintenance issue in the time i've been there. The 1 bedrooms are very large and spacious. The only issue is you can hear your neighbors every move and conversation very clearly.
Overall, the property is good.submitted by Jeanne M. - |Recommended: YesOverall, the property is good. However, the walls are very thin and can hear the neighbors a lot of the time.
It is well keptsubmitted by Kimberly P. - |Recommended: YesI love living where I am everyone is friendly and the staff is very professional
response from property -Dear Kimberly, thank you for taking the time to share your experience with us and leave us a five star review! We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future. Thank you again for being our valued resident, Quest Management Group
It will dosubmitted by Jennifer H. - |Recommended: YesA couple of the ladies in the office are amazing BUT the guy who rented my apartment was newish and didn't know his products. He couldn't answer my questions about the community or my options, and I don't think he really went through the home and inspected it for move in ready. I had to be out of my apartment so I didn't have time to play around. After I moved in I didn't deal with him anymore so it was not a long term issue. My townhouse is a non-renovated unit. The bathroom is sub par at best. The caulking is peeling and brownish from the day I moved in, the fixtures are dated and the mirror is small. All that aside I am still going to renew because my seven year old and I love the people who live in and around this neighborhood. The sense of community will keep us here for now, there are plenty of good kids for him to play with and he loves the school he is in. For a rental its not bad, but relative to current mortgage rates, this is not some place we would consider remaining long term. The maintenance people are great they respond quickly and do their best to resolve the issue. When they are in your home they are respectful and professional. I like living here, but not so much I am not still wanting to purchase my own home. The ladies in my office are always happy to help and go the extra mile, and they know their community. Overall it's a lot more good than bad.
response from property -Dear Jennifer, Thank you kindly for your review, feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
Peaceful and Quiet Neighborhoodsubmitted by Erika R. - |Recommended: YesProperty is clean and beautiful and there are great areas to walk your dog or play at the park. However the windows are not very insulated and you can hear your neighbors through the ceiling walls. Overall it's a great place to live and I'm very happy.
response from property -Dear Erika, thank you for taking the time to share your experience with us and leave us a review! We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future. Thank you again for being our valued resident, Quest Management Group
The Pointe is clean, management is friendly and helpful.submitted by Mellisa M. - |Recommended: YesLiving at The Pointe has been a nice experience. I never have a problem with parking, neighbors are friendly and the grounds are clean. Work orders are always done in a timely manner, and management is AWESOME.
response from property -Dear Mellisa, thank you for taking the time to share your experience with us and leave us a review! We are thrilled to hear such nice feedback! We value your trust in us and look forward to continue serving you in the future. Thank you again for being our valued resident, Quest Management Group
It's alright.submitted by Stephanie B. - |Recommended: NoIt does the job of providing a roof over my head and a place to wash my clothes - too many insects make their way through the door the forest is right there and I've had to have maintenance fix multiple things, which they do, which is awesome - but so many things always need to be fixed. Upstairs neighbors are crazy loud and I'm a light sleeper so that's a bummer. The windows and front door leave a draft, it's hard to keep my apartment a stable temperature. Everyone's been pretty nice, though.
The Pointe At harpersmillsubmitted by David H. - |Recommended: YesThe main issues with the property are as follows. You can hear your neighbor very easily through the wall, it's like they are in the room with you. The smells from the next door neighbors cooking or if they are smoking the smell comes over to your town home. The trash around the dumpsters spreads outside of that area quite often. I also suggest some better window and door framing to keep the heat or ac in.
First time rentersubmitted by Kathryn B. - |Recommended: YesGreat first experience renting.
A Hidden Gemsubmitted by Sandra E. - |Recommended: Yeswhat a hidden gem....A great neighborhood for walking, dog friendly, neighbor friendly. Easy access and close to good restaurants and shopping, airport and all major thoroughfares. Management and Maintenance responsive.
We love itsubmitted by Dominique B. - |Recommended: Yesthe community was wonderful
Very happysubmitted by Angela T. - |Recommended: Yesyes i don people friendly mait easy work with
response from property -Dear Angela, thank you for taking the time to share your experience with us. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident Angela, Quest Management Group
Enjoysubmitted by Scott T. - |Recommended: Yeswhere i live and like it
response from property -Dear Scott, thank you for taking the time to share your experience with us. We are thrilled to hear you enjoy your apartment! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Thank you again for being our valued resident Scott, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Pointe at Harpers Mill, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Pointe at Harpers Mill, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose